Bike leasing with first-class customer service

That's why we at Lease a Bike have set ourselves the goal of offering our customers the best possible bike leasing customer service. We want to exceed expectations and create exceptional experiences.

For us, our customers and meeting their needs are our top priority. We strive to be proactive and to provide our customers with competent and reliable support and the best possible advice.

Thanks to the professional expertise and thorough training of our employees, our customers benefit from tailor-made solutions and transparent communication that responds to their individual wishes and concerns. We are setting new standards in bike leasing customer service that set us apart from other providers.

We usually process orders within one business day.

Our Helpdesk with over 200 articles provides answers to almost every question – even outside our opening hours.

Personal contact person for quick response times on the phone, by email, and in live chat. You can contact us here.

All processes are handled easily and paperlessly via our personalized service portal.