Claims can easily be submitted by the specialist dealer via our portal.

●      The "Damage & Theft" button in the menu takes the specialist dealer to the online form.

●      This online form makes it easy to submit the claim electronically.

●      The insurance company will review the claim and give the dealer approval for the costs to be covered by us.

●      Reimbursement of the costs to the specialist dealer will be made directly via us after receipt of the invoice.

Note: In order to guarantee rapid processing of the claim, it is submitted exclusively by the specialist dealer.

Every Lease a Bike company bicycle receives an obligatory all-round protection package with an individually selected annual wear budget. All necessary repairs to restore operational safety as well as repairs due to wear and tear are charged to this account. The following wear parts, among others, are taken into account.

●      Tyres

●      Inner tube

●      Brake pads

●      Brake discs

●      Chain

●      Cogset / sprocket

●      Pinion

●      Chainring

●      Bottom bracket

●      Light sources

●      Brake and shift cables

Reports can easily be submitted by the specialist dealer via our portal.

●      The "Damage & Theft" button in the menu takes the specialist dealer to the online form.

●      This online form makes it easy to submit the theft report electronically.

●      The specialist dealer receives approval and confirmation of cost coverage after inspection and confirmation of compensation by the insurance company.

●      A selection/coordination with availability of a bicycle of the same type and quality can be made between the specialist dealer and the user until approval.

●      The invoicing of the new bicycle and also the payment is done by us.

●      The handover of the new bicycle requires prior, final approval by us.

Note on exchanging objects in the event of theft within the existing agreement with a bicycle of the same type and quality. The new bicycle only has to have the same purchase value, including accessories, as the stolen bicycle. 

In order to guarantee rapid processing of the theft report, it is submitted exclusively by the specialist dealer.

The company bicycle must be locked with, but not connected to, a commercially available brand-name lock, unless it is physically located in an enclosed area. Protection is provided 24/7. Damage/theft reports are to be made directly to us using a form. In the event of theft, a police report is mandatory. Your employer as lessee must also be informed immediately in the event of a claim. You can fill out this notification of claim form on your own or together with your specialist dealer, who will be happy to assist you. 

If, according to the employment contract, more than one company bicycle can be used privately free of charge or at a reduced price, the benefit in kind resulting from the provision of the company bicycles for private use is to be calculated for each company bicycle according to the 0% regulation.

The term of the contracts for company bicycles is generally 36 or 48 months.

In the case of salary conversion, you won't receive a part of the contractually agreed salary in cash, but as a payment in kind for the period of time during which the company bicycle is provided. 

This means that a change is made by means of a so-called supplementary agreement to the employment contract, in which your future salary is reduced by a fixed amount (usually in the amount of the conversion rate) for the duration of the transfer of use.

This then results in a noticeable tax and contribution benefit for you.

Premature termination of a leasing agreement is allowed under certain circumstances during the contractually agreed period of 36 or 48 months. Please contact us and we will be happy to assist you! 

In the event that continued remuneration is discontinued, e.g. leaving work due to prolonged illness, parental leave or other possible reasons, we are happy to work with you to find the best solution for you, up to and including an individual, cost-neutral return for you as the employer, provided that one of the following options is not possible or does not apply. 

This can be, for example:

●      Change of user: Offering the company bicycle to another employee for the remaining term of the agreement and taking all measures required internally for this purpose. (e.g. supplementary agreements to the employment contract, handover of the company bicycle, etc.)

●      Early termination of the existing leasing contract. The colleague who leaves the company pays off the remaining else installments (without service and insurance costs)

●      Cost-neutral dissolution. Lease a Bike offers a company in some cases an early, cost-neutral termination of existing individual leasing contracts. The conditions for this are defined in the cooperation agreement

Would you like more details about this? Please contact us and we will be happy to assist you! 

Lease a Bike offers the company bicycle to the employee on request at a currently expected purchase price of 5% (48 months) or 15% (36 months) at the end of the contract. We pay a lump-sum tax on the monetary benefit resulting from the difference between 5% or 15% of the expected purchase price and the currently set market price of 40%. Proof of the flat-rate taxation treatment by us is provided on the sales invoice of the used company bicycle. Thus, the employer is not required to make a lump-sum or individual taxation of the monetary benefit arising from the sale to the employee via the wages and salaries accounting itself.